Restoring backups

In the event of loss or breakdown attributable to Intervia's operations, the data (pages and databases) are restored at no cost to the user, but the restoration at the request of the customer has the following additional costs for each restoration:
  • Websites: 23.00€ + VAT*
  • Databases: 23.00€ + VAT*
*One free data restoration per year.

Copies saved from 2018 onwards:
  • Daily copies of web pages and databases from the last 30 days are kept.
  • Weekly copies of web pages and databases from the last 52 weeks are kept
Copies saved before 2018:
  • Daily copies of the databases for the past 7 days are kept.
  • Weekly copies of web pages and databases from the last 4 weeks are kept

Additional email quota

Prices to extend the email quota on virtual servers without changing hosting plan. (The same payment method already contracted applies).

Annual payment:
  • For each 1GB: 6.00€ + VAT
  • For each 10GB: 50.00€ + VAT
Quarterly payment:
  • For each 1GB: 1.70€ + VAT
  • For each 10GB: 14.00€ + VAT
Monthly payment:
  • For each 1GB: 0.70€ + VAT
  • For each 10GB: 5.20€ + VAT
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